I loved working at Yahoo, but I've got to say that Google has the right idea when it comes to caring for the consumer. While Yahoo is spearheading a drive for premium services, Google is all about the people.

Case in point: Blogger Pro features are now free. And what about those folks who already have a paid annual Blogger Pro subscription? They can get a pro-rated refund (even though the user is still getting everything they paid for!) or a Blogger hoodie sweatshirt, their choice, even if the refund would only be a few pennies.

Heck, even Apple isn't that good to their customers.