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Monday, Oct 3, 2011 @ 9:47am
Apple’s press event invitations are works of art. On the surface they’re clear, but they usually have a deeper meaning that is intended to make sense only after the big reveal. It’s a way that Apple generates even more interest about its announcements. When people are clamoring for any clue they can, they get a single image or phrase from Apple, an official but obfuscated message from on high, which inspires another fresh round of speculation about what surprises will be revealed at the event. This year’s iPhone event invitation is clever and simple, but with a single data point which has caused a lot of discussion:
The date, time, and place icons are all straightforward. The phone icon with a ’1′ badge has got analysts and pundits alike wondering if we’re getting a single phone this season, and the camps are split on whether it’s the 4s or the 5. I think we’re missing the point. When Apple puts a clue into an invitation, it’s a clue about a feature or other positive. Hinting about a single phone amidst widespread speculation about two phones is lowering expectations, and this is not in keeping with Apple’s track record on how they use invitations. If one wanted to be so literal, they might also note that the ’1′ badge would only appear on an iPhone if someone missed a call, or if there was a voicemail waiting, but of course those don’t make sense in this scenario, so we’re left to guess, and I think most folks are guessing wrong. So what does the ’1′ mean? Yes, it means one phone. But not ’4s or 5′. It means GSM+CDMA. One phone for the world. One phone for all 288+ carriers. One phone for the user. One phone for a person regardless of whether they decide to switch carriers after a year or two. As for the 4s vs. 5 debate, I’m still firmly in the ‘both’ camp but, as I’ve said before, the 5 will be the star of our show. The 4s will be mentioned as a welcome revision to an old model, making it an excellent low cost option. Which is more likely, that Apple would put a ’1′ where we’re expecting and hoping for ’2′ (models) or that they’d use a ’1′ where ’1′ is better than the current ’2′ (GSM and CDMA)? I guess we’ll see. Happy Christmas Eve! PS: For those coming here for the first time, here are my predictions for what Apple will be announcing and a short follow-up. Saturday, Oct 1, 2011 @ 12:25am
It’s a rare thing lately to be so close to an Apple Event and not yet have the surprise spoiled. Sure there will be a new version of the iPhone, but what will it be? I’ve written up my best guesses and many others have done the same. I especially liked John Gruber’s recent post about the inelegance of the teardrop design. With just a few days to go though, there’s still a great deal of speculation as to what the new phone will look like, or even if it will be anything beyond a processor bump of the current design. That kind of uncertainty is so much more fun than the spoiled surprise of a lost iPhone in a bar, followed by the letdown felt by the child who peeked into the back of the closet early and was left without a surprise on Christmas day. Given last year’s Gizmodo iPhone 4 debacle it wouldn’t surprise me if Apple hasn’t let a single iPhone 5 off of the Apple campus. The only glints of evidence we have for a new form factor are 3rd party cases already arriving in stores, and many have doubts of their credibility. This time around it’s very unlikely that Apple has given case makers the form-factor in advance, an opinion bolstered by the fact that those companies revealed to be making ‘iPhone 5 cases’ are not the major brands. I wouldn’t be surprised if a Foxconn employee snuck some silicone putty into the factory to make a 3-minute mold of new iPhone hardware, considering how valuable a month’s head start on case design would be to accessory manufacturers. Do the cases accurately portray the next iPhone? Are we getting nothing more than a bump to an 8MP camera and A5 processor in an iPhone 4 case? I’ve heard smart people say that each of these is true and the other is not, but more than any rumor I believe that Apple has taken information segmentation further year by year, and that even many members of the iPhone team are only given enough information to perform their role, and they may get surprises as well. The uncertainty is exciting, and even as the tightest lips seem to loosen in the days and hours before a big event, I hope to be in the dark up until Tuesday’s reveal, because while guessing is a lot of fun, who really wants to be the Grinch? Friday, Sep 30, 2011 @ 1:30pm
[This is the third in a series of posts leading up to Tuesday's iPhone announcements. For more, check out Preview: This Year's iPhones and Shuffling up the iPod line.] As more rumors swirl in the run-up to Tuesday’s big reveal, I have a few more thoughts to share, an in one case, reiterate. One iPhone or two?There’s been a new round of speculation that the iPhone 5 will be the only new iPhone, because the event invitation had a ’1′ badge on the iPhone icon. I think it’s still very likely that there will be an iPhone 4S, though it won’t be talked about much at the event. Much like the current 3Gs, the 4S will be downplayed by Apple, given a brief moment of attention as a ‘budget iPhone’ plus a brief mention that it has Apple’s latest A5 processor, but it will never be given the stage. This is the iPhone 5′s coming out party, and nothing’s going to steal its sunshine.Surprises in iOS 5Today Apple released iTunes beta 9, and this marks the first time this beta cycle that an iTunes beta hasn’t been accompanied by a corresponding iOS beta. Given that the final version of iOS 5 is reported to have been handed off to the Asian manufacturers earlier this week, it would be unusual for the developer community to not be given a Release Candidate or Golden Master version prior to wide release.This leads to the likely conclusion that there are surprises in the final OS that were left out of the betas, but couldn’t be left out any longer for final internal testing or (naturally) in the final release. There’s widespread speculation that that ‘something’ is much broader voice recognition integration throughout the OS, and this seems very likely. I wouldn’t count out another new app or two as well. Tossing the ClassicYesterday, Apple removed click-wheel games from the iTunes store. The first games ever sold in the store, they were specifically for click-wheel-based iPods like the Classic and the previous generation Nano. With the elimination of these games, the rumor of the Classic’s demise is virtually certain. One has to wonder if they’ll be replaced by games for the Nano, and/or if an iOS-based Nano is in the works. It wouldn’t be the first time that Apple released a product without iOS, only to port it to iOS without any major changes to the front-end experience. That claim to fame goes to the Apple TV.This still leaves the question of whether the Shuffle will join the Classic on the bench, and whether such a cut would be accompanied by a big Nano price cut. Wednesday, Sep 28, 2011 @ 7:15pm
Last month some folks were speculating that the iPod touch would be on the chopping block, a rumor I disagreed with in my post, “Cancel the iPod touch? Lunacy.” Now, folks are suggesting that the iPod shuffle and the iPod classic may be on the chopping block. This would leave the iPods nano and touch as the only iPod devices, adjacent to the iPhone and iPad. Ditching the Classic makes a lot of sense. The last torchbearer of the original iPod’s form factor only exists today because its use of a hard drive enables it to store 160GB of media, 2.5x as much as the 64GB Touch, at just over half the price. With the release of iCloud and Music Match, 160GB is no longer needed. Those deep tracks can be downloaded to your device on demand, so as long as you have wifi or a mobile connection you’ll have your whole catalog. Eliminating the Shuffle is where things get dicey. It’s not an iOS device and it doesn’t pretend to be, unlike the Nano who’s multitouch UI seems like iOS though it’s completely different under the hood. Getting rid of the Shuffle would clean up the product line, but would leave a huge hole in the bottom end. The Shuffle costs $49 but the Nano starts at $149, and $149 is just too high a price for an entry-level music player with no video capability or mobile connectivity. The 16GB Nano is only $30 less than a new Kindle Fire tablet. Could the Shuffle be eliminated next week? Yes. But only if the price of the Nano was lowered a great deal. I would guess that $79 would be the sweet spot, though Apple may keep the price as high as $99. Pricing the Nano at $79 would represent a 47% cut from the current price, but the manufacturing and material costs for a Nano continue to drop, and this would probably still represent a healthy profit margin, while keep Apple’s market share at the low end of the product space. If they drop the Classic, I wouldn’t expect them to mention it during next week’s presentation. If they drop the Shuffle and move the Nano farther down the line, they might mention that. The more interesting question to me is, what is the long term future of the iPod and iPhone? The nano is squarely an iPod, the Touch is an iOS device arbitrarily called an iPod, while the iPhone is not. There’s no arguing that the iPod touch is more iPhone than Nano, so at some point the iPod brand needs to either consume, or be consumed by, the iOS brand. But that’s probably a strategy for another time. A time which, at the minimum, the nano-class device is a true iOS machine. Tuesday, Sep 27, 2011 @ 5:39pm
As I write this it’s Tuesday evening. Tomorrow morning Amazon’s going to unveil the much-anticipated Kindle Fire, and most of the tech blogs are writing their previews from the ‘tablet war’ standpoint. Reportedly built on Android, the Fire is being compared to other Android tablets out there as well as the iPad, but tomorrow’s grand reveal won’t primarily be the hardware but rather the new channel Amazon has created for delivering and consuming a wide variety of content. Tomorrow Amazon will present its new business model as a digital media ecosystem with both subscription plans and a-la-cart content. The Kindle Fire is an important piece to the puzzle, but it isn’t the star of the show. Take a look at how Amazon’s primary navigation has changed in just the last 12 months:
Books, Amazon’s bread and butter, have gone from the top slot to #8. It’s not unusual for the top slot or two to be used as a promo to raise awareness of a new product category, but not the top seven. Taking a closer look, the list is clearly divided into ‘digital’ and ‘physical’ sections. Going forward, this distinction will be much more important, as the Kindle Fire is a device intended to be the portal for accessing every item in the ‘digital’ list. Consider how each item on the list would apply to a 7″ media tablet:
The latest estimates are that Amazon may sell the Kindle Fire for $149-199. While I wouldn’t be surprised at that price point, I expect we’ll also see a contract deal folded in with Amazon Prime. Imagine a free Kindle Fire with a 3-year commitment to Amazon Prime, or a $99 Kindle Fire with the purchase of a 1-year subscription to Prime. Personally, I’m even more excited about the potential keyboard-less e-ink Kindle, since I can justify having that and an iPad, but not an iPad and a Fire, and I expect we’ll see some creative Amazon Prime promotional tie-ins at the e-ink Kindle level as well. After all, if the trend continues, Amazon should start giving Kindles for free by this Fall. Friday, Sep 23, 2011 @ 3:14pm
Shortly after leaving Facebook last year, I got approached by a number of companies looking for a director of product or user experience. Joining up with another outfit right away was the last thing on my mind but this startup was being led by an old co-worker of mine, was well-funded, and was working on something I was interested in. Moreover, they’d been looking for the right design lead for a long time, and one of the founders confided in me:
I told them I was very flattered, but wasn’t looking for a new gig, but would be happy to come in to the office and give them feedback on what they’ve got. Their product was ambitious (and in much need of UX help), but I had my own ideas of what I wanted to be doing and this wasn’t something I was interested in jumping in to. They explained that they had a very generous referral program and they asked me if there was anyone else I knew who would be a strong candidate. I gave them two names of people who I knew were happy with their current jobs but who’s skill sets and design sensibilities would be a good fit for the project. I didn’t think much more about the company until about 6 weeks later when one of the people I referred, let’s call them ‘John Smith’, IMs me:
Who knows how many times they used the line, and maybe they meant it every time, but suddenly I felt like the company was a sharp well-dressed guy hitting on everyone in the bar, telling each person in sequence how they’re the prettiest girl in the room. Ick. Wednesday, Sep 21, 2011 @ 6:55pm
Apple’s rapidly heading toward the announcement of the next generation of iPhone, with the smart money riding on an October 4th announcement. As has become tradition, I’ve stirred together the various rumors out there with my own educated guesses and cooked up my predictions for what we’ll be seeing from Apple in the iOS realm next month. As always, this is a work of speculation and does in no way represent leaked or privileged information. I never ask my friends at Apple about what they’re working on, and I’m certain they wouldn’t tell me anything if I did. So what will we see coming out of Tim Cook’s pocket a week from Tuesday? The iPhone 4s, iPhone 5, and an update to the iPod Touch. iPhone 4sThis will be the entry-level iPhone. Unlike the current low-price iPhone 3Gs, this time around Apple won’t simply discount last year’s model and call it the budget option. Android has seen huge adoption in the last 18 months and, thanks to having many competing OEMS, Android phones come in a wide range of price points. It’s no longer reasonable to tell budget-minded customers to buy a phone that’s over two years old, (which the iPhone 4 would be before the subsequent iPhone product cycle) so even though the iPhone 4s will be a refresh of the current iPhone 4, it will differ in a few important ways:
This paves the way for development of a new front-runner… iPhone 5The iPhone 5 will be positioned as a ‘no compromises’ device, with a higher price tag in order to give premium components to people willing to pay for them. So what’s in an iPhone 5? Let’s see:
Lest we forget… iPod TouchWhile some have speculated that the Touch may fade away, being replaced by a contract-free iPhone 4, I sincerely doubt this is the case. The iPod Touch is much thinner, cheaper to manufacture, and, let’s face it, sturdier than the iPhone 4. A lot more parents would give a Touch to their kids than an iPhone 4, because it fits better in their hands and it knows how to take a spill without cracking. I think we’ll see a bump in the Touch, but nothing breathtaking. Something like this:
Loose endsThere are still a few open questions:
One more thing…What will it be? Possibly nothing. Definitely not the iPad 3. Certainly much of the presentation will be the public release of iOS 5 and iCloud. There’s a good chance there’s a new app or two that will be rolled in to iOS 5 at the last minute. I’ll be watching along with the rest of you in a couple weeks, but I feel pretty comfortable with these predictions. More so than usual. Thursday, Sep 8, 2011 @ 1:25pm
Today Apple announced to its US employees that it will match their charitable donations, up to $10,000 per employee, per year. I’ve never seen a company match more than $3,000 before. Nice. Tuesday, Sep 6, 2011 @ 6:36pm
Hire a CEO who has experience building consumer web properties. Someone who has experience working with engineers and product designers and is eager to do so. Someone who’s claim to fame isn’t schmoozing, swearing, or otherwise leading a company in a different industry. Take a look at the companies where your talented engineers, product managers, VPs and designers have gone, and consider that maybe those guys know what they’re doing. You might find a leader from within one of those companies. Your problem is making and maintaining compelling products, not media partnerships. You’ll have a better chance choosing a leader who knows more about that stuff than making movies or CAD software. Update: Yahoo!’s interim CEO, Tim Morse, joined the company three months ago after leaving Altera, a company that makes programmable logic devices. Wednesday, Aug 31, 2011 @ 12:04pm
John Gruber and VintageZen think it would be a good idea to cancel the iPod Touch, replacing it with a contract-free $200-300 iPhone. I think this is crazy. Yes it’s nice to have a simpler product lineup, but that’s the only plus here. They argue that it would help Apple’s smartphone market share numbers to sell an unlocked device that many buyers would never actually buy a data plan for, but Apple doesn’t care about analysts arbitrary market share numbers and even if they did, a device without a calling or data plan shouldn’t be tallied as a smartphone in the first place, unless you want to start including Nooks and personal media players. Why is it in Apple’s benefit to sell people an unlocked device that they could upgrade to a real phone by contracting with a carrier? Does anyone think Apple could negotiate a revenue share arrangement with a carrier for an unlocked phone they sell directly to the user? Maybe for a data-only device like the iPad 3G, but not a phone. The lock-in of a 2-year contract is too important to the carrier business model. So what would Apple’s motivation be, when they could instead upsell the iPod Touch customer to an iPhone at a later date? There’s also a zero-sum stigma about phones, in that a person only needs one of them. If a device is marketed as a cheap iPhone-that-you-don’t-have-to-use-as-a-phone it still has the zero-sum taint, along with the mental inhibition of paying for a product you know you’re not going to be making full use of. This floor wax / dessert topping use-case complexity nullifies any advantage gained by simplifying a product line. But the biggest reason for keeping the iPod Touch is because for someone who doesn’t want an iPhone the Touch is a better, cheaper, smaller, lighter product. The iPhone 4 weighs 36% more than the Touch. It’s 32% thicker, which makes a big difference in a pocket. The current iPhone 4 costs $400 more than a comparable iPod Touch, and if Apple can drop the price of a budget iPhone to the $200-300 range, you can bet they’re able to lower the iPod Touch price point south of $150, opening it up to an ever larger market. No, if the product line is simplifying anywhere, it’s going to be the elimination of the Shuffle in favor of the Nano. Further thought: An iPod Touch WiFi+3G, analogous to the iPad WiFi+3G, with an on-demand data plan option, would be really interesting. |
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