For two months HP has been selling 17" flat panel displays for $199, a little over half off their usual price.

Now they want them back.

It's one thing to not honor an order when they catch it before shipping, another when they've already charged your credit card, but when the item's already shipped and paid for, and the customer's been using it for a month, I'd say it's too late for the company to cry foul. Nevertheless, the voicemail is a nice example of killing with kindness.